Online marketplaces, FCCPC audits, & Payment compliance
Setting up and running an online store or digital marketplace in Nigeria requires compliance with consumer protection and financial guidelines. Medina Law Associates & Co. provides robust, complete legal support to online platforms, helping them structure merchant agreements and prevent compliance complications.
We help digital brands draft customized Terms & Conditions, register digital trademarks, ensure compliance with the CBN online payment guidelines, and pass consumer protection audits conducted by the FCCPC.
FCCPC Auditing & Defense
We audit refund policies, secure consumer data collection procedures, and represent digital platforms during regulatory consumer audits.
Payment Gateway Licensing
We assist digital trade platforms in structuring contracts with payment gateways and aligning with CBN anti-fraud policies.
Our Core Capabilities
- Drafting online marketplace terms, merchant agreements, and refund policies.
- FCCPC regulatory compliance, user data audits, and anti-trust advising.
- Advising on CBN electronic payment integration compliance guidelines.
- Digital trademark registrations and copyright defense.
- NDPR data compliance audits for consumer databases.
Frequently Asked Questions
The Federal Competition and Consumer Protection Commission (FCCPC) Act governs e-commerce operations. It mandates that online businesses provide transparent pricing, return and refund policies, and secure consumer transaction details.
The Central Bank of Nigeria (CBN) regulates electronic payment systems and licenses Payment Service Providers (PSPs). E-commerce operators must integrate through licensed gateways and comply with anti-fraud guidelines.
Terms and Conditions serve as a binding contract between the platform and its users. They limit platform liability for transaction failures, outline IP rights, govern seller obligations, and set parameters for dispute resolution.
Under the NDPR, e-commerce platforms must implement strict security controls to prevent database leaks, obtain explicit consent to store customer credit card and contact info, and file annual data audits.
